At CarePlus, it is important you are treated fairly,
At CarePlus, we are dedicated to providing our members with a comprehensive and supportive healthcare experience. Our mission is to deliver high-quality, patient-centered care to our members, and we strive to make healthcare easy to navigate and understand.
About CarePlus
CarePlus is a Medicare Advantage plan designed to meet the unique needs of our members. We offer a range of benefits and services to help our members stay healthy, manage their health, and navigate the healthcare system with confidence. Our plans are designed to provide comprehensive coverage, including medical, pharmacy, and vision benefits. Our team of dedicated professionals is committed to providing exceptional service and support to our members.
Our Services
At CarePlus, we understand that every member is unique, with their own set of needs and concerns. That's why we offer a range of services designed to support our members in achieving their health goals. Our services include:
- Medical Benefits: Our medical benefits package includes comprehensive coverage for doctor visits, hospital stays, and medical procedures.
- Pharmacy Benefits: Our pharmacy benefits program offers discounts on prescription drugs, mail-order prescriptions, and other pharmacy services.
- Vision Benefits: Our vision benefits package provides coverage for eye exams, glasses, and contact lenses.
- Wellness and Prevention: We offer a range of wellness and prevention services, including health screenings, vaccinations, and chronic disease management programs.
- Member Services: Our member services team is available to assist with any questions or concerns you may have about your plan or benefits.
Community Centers
At CarePlus, we believe that community is essential to our members' overall health and well-being. That's why we've established a network of community centers throughout South Florida, West Florida, Central Florida, and Atlantic Coast. Our community centers offer a range of services and activities designed to promote health, wellness, and social connection.
Multilingual Support
At CarePlus, we recognize that language barriers can be a significant obstacle to accessing healthcare. That's why we offer multilingual support to our members. Our team of professionals is fluent in multiple languages, and we provide free auxiliary aids and services, such as sign language interpreters and written information in other formats, to ensure that our members have equal access to our services.
Non-Discrimination Policy
At CarePlus, we believe that everyone deserves equal access to healthcare, regardless of their background or circumstances. That's why we're committed to providing non-discriminatory services to all our members. We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, ancestry, ethnicity, sex, sexual orientation, gender, gender identity, disability, age, marital status, religion, or language.
Language Options
We offer language options in English, Spanish, and French Creole to make it easier for our members to access our services. We also provide free auxiliary aids and services, such as qualified sign language interpreters, video remote interpretation, and written information in other formats, to ensure that our members have equal access to our services.

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