Your Vision, Our Priority
At Cascade Ophthalmology, P.C., we are dedicated to providing our patients with exceptional eye care services in a comfortable and welcoming environment. Our team of experienced ophthalmologists and optometrists, led by Dr. Elizabeth H. Henry, Dr. Amy S. Ranger, and Dr. James P. Patyi, are committed to delivering personalized care to each and every patient.
Our Mission
Our mission is to provide high-quality eye care services, utilizing state-of-the-art technology and expertise, to address the diverse needs of our patients. We strive to create a warm and inviting atmosphere, where our patients feel at ease, and our dedicated team works tirelessly to ensure that every patient receives the best possible care.
Our Services
Our comprehensive range of services includes surgical and medical services, such as cataract consultations, surgeries, and monitoring, diabetic eye examinations, glaucoma management and screening, iStent injection by Glaukos, macular degeneration screening and monitoring, and oculoplastic and eyelid surgery. Additionally, we offer optometry services, including assistance with eyewear and fit, contact lens fitting, and routine vision and medical exams. Our on-site optical shop provides a wide selection of frames, and our trained opticians are happy to assist with any queries.
Our Team
Our team of doctors holds certifications, accreditations, and memberships with renowned organizations, including the American Academy of Ophthalmology, American Board of Ophthalmology, American Optometric Association, American Society of Cataract and Refractive Surgeons, Fellow of American College of Surgeons, Kent County Medical Society, Michigan Optometric Association, Michigan Society of Eye Physicians and Surgeons, and West Michigan Optometric Association. Our doctors are committed to staying up-to-date with the latest advancements in eye care, ensuring that our patients receive the best possible treatment.
Our Office
Our office is conveniently located at 791 Kenmoor Ave SE, Suite A, Grand Rapids, MI 49546, with on-site parking and easy accessibility. Our office hours are Monday to Friday, 8:30 am to 5:00 pm, with daily lunch breaks from 12 pm to 1 pm. Our optical shop hours are also Monday to Friday, 8:30 am to 5:00 pm. We accept most major medical insurance plans, as well as VSP and EyeMed Vision Plans.
Positive Experiences with Dr. Henry
Many patients have had positive experiences with Dr. Henry, praising her as an excellent physician and opthalmologist. She has been described as caring, efficient, and skilled in her field. Patients appreciate her ability to diagnose and treat various eye problems, including cataracts and glaucoma. Some patients have had successful surgeries and treatments under her care, and they have full faith in her abilities.
Issues with Office Policies and Staff
However, some patients have had negative experiences with the office policies and staff. Some have expressed frustration with the no-show policy, which they feel is unfair and inflexible. Others have had issues with billing and insurance practices, which they claim are deceptive and misleading. Some patients have also reported poor communication and rudeness from the office staff.
Mixed Reviews of Staff and Exams
Some patients have had mixed experiences with the office staff and exams. One patient reported a poor experience with an LPN, feeling that the exam was inadequate and the doctor did not spend enough time with them. Another patient reported a positive experience with the staff, particularly Robin and Dr. Hansen, who were patient and creative in their approach.
