Exceptional Care. Every Time.
At Glens Falls Hospital, we are dedicated to providing high-quality, patient-centered care to the communities we serve. Our team of skilled healthcare professionals is committed to delivering exceptional service, compassion, and respect to every patient, every time. With a rich history dating back to 1897, we have grown to become a leading healthcare provider in the region, offering a wide range of hospital programs and services, outpatient programs, and community services.
Our Services
We offer a comprehensive range of services, including behavioral health, breast center, cancer center, cardiac care, critical care, emergency department, gastroenterology, interventional radiology, infusion center, inpatient palliative care, laboratory services, medical imaging, neurodiagnostics, obstetrics and gynecology, orthopedics, pharmacy, rehabilitation services, respiratory care services, snuggery/maternity care, specialty pharmacy, stroke center, and many more. Our outpatient programs include center of excellence for Alzheimer's disease, community care coordination, diabetes and nutrition center, hearing center, laboratory services, medical imaging, physician practices, primary care, rehabilitation services, rehabilitation and wellness center, total joint programs, wound healing center, and more. Additionally, we have a range of physician practices, including Adirondack Cardiology, Adirondack ENT, Cambridge Medical Center and Urgent Care, Evergreen Medical Center, Glens Falls Neurology, Granville Medical Center, Greenwich Medical Center, Hudson Falls Medical Center, Orthopedic Specialists of Glens Falls Hospital, Salem Medical Center, Surgical Specialists of Glens Falls Hospital, Whitehall Medical Center, and Wilton Medical Center. Our surgical services include surgical care unit, day surgery center, and inpatient surgery.
Our Commitment to Excellence
At Glens Falls Hospital, we are committed to excellence in every aspect of our services. We strive to provide compassionate care, backed by cutting-edge technology and a team of experts who are dedicated to delivering exceptional results. Our goal is to exceed our patients' expectations and provide them with the best possible outcomes. We believe in fostering a culture of excellence, where our patients, staff, and community can thrive.
Emergency Room Experiences
Long Wait Times
Several reviewers experienced long wait times in the emergency room, with some waiting for hours or even all day and night.
Poor Treatment and Care
Some reviewers reported poor treatment and care from the staff, including being left in the waiting room for extended periods despite having serious medical conditions, being scolded for bringing a child, and being told they were just being dramatic.
Rudeness and Unreasonableness
Several reviewers reported encountering rude and unreasonable staff, including security guards, nurses, and doctors. One reviewer was even told to leave their son behind because they thought they had COVID-19.
Lack of Tests and Monitoring
Some reviewers reported that they did not receive proper tests or monitoring, despite having serious medical conditions such as heart issues and Afib.
Positive Experiences
On the other hand, some reviewers reported positive experiences, including quick and immediate service, caring and compassionate staff, and excellent care.
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