Committed to Excellence in Women's Health Care
At Arvada Vision & Eye Clinic, we are dedicated to providing the highest level of eye care to our patients. Our team of highly trained optometrists, ophthalmologists, and opticians work together to deliver comprehensive eye exams, diagnose and treat a wide range of eye conditions, and prescribe the best course of action for each patient's unique needs.
Integrated Approach to Eyecare
We offer an integrated approach to eyecare, incorporating the expertise of our optometrists, ophthalmologists, and certified opticians. Together, we prescribe and provide the best in glasses, contact lenses, medication, or surgery. We tailor our treatment recommendations to each patient's individual lifestyle and visual requirements.
History and Legacy
Arvada Vision & Eye Clinic has been serving the community for over 50 years, dating back to 1967 when Dr. Gordon Bashford merged his practice with the practice of Dr. Larry Garfield at our current location. From its inception, Arvada Vision has strived to be a leader in primary eyecare services in the area. Over the years, we have invested in new technologies, expanded our staff with additional doctors, and remained committed to the founding principles of our clinic.
Meet Our Doctors
Our team of doctors is comprised of highly skilled and experienced professionals who are dedicated to providing the best possible care for our patients. They are:
- Stephen P. Bashford, O.D., Optometrist
- John C. Cross, O.D., Optometrist
- Kelly B. Brown, O.D., Optometrist
- Kent P. Bashford, D.O., Ophthalmologist
- Tyler Klein, O.D., Optometrist
Our Mission, Vision, and Values
At Arvada Vision & Eye Clinic, our entire staff is committed to ensuring the comfort and satisfaction of each and every patient. We are dedicated to providing the highest level of eye care, investing in new technology, and being skilled in fitting all types of contact lenses.
We understand that every patient is unique, and we take the time to listen to their concerns and tailor our approach to their individual needs. Our clinic is equipped with state-of-the-art technology to ensure that our patients receive the latest, most precise vision correction and treatments possible.
Contact Us
Get in touch with us today to schedule an appointment or learn more about our services. We look forward to serving you.
Service and Quality
The reviews for Arvada Vision and Eye Clinic are mixed, with both positive and negative experiences shared by patients. While some reviewers had exceptional service and were impressed with the doctor and staff, others encountered difficulties with communication, lengthy wait times, and unprofessional behavior.
Complaints
Several reviewers expressed frustration with the clinic's customer service, citing long wait times, unreturned calls and emails, and poor communication. Some patients felt disrespected and disvalued, with one reviewer sharing a traumatic experience with a technician's insensitive remark. Others experienced errors with their eye exams, including incorrect prescriptions and delays in processing.
Praise
On the other hand, several reviewers were extremely satisfied with their experiences at the clinic. One reviewer was impressed with the doctor's professionalism and expertise, while another appreciated the quick and courteous service provided by the staff.
Actionable Issues
The negative reviews highlight several actionable issues that the clinic could address to improve patient satisfaction. These include improving communication, reducing wait times, and providing better customer service. The clinic could also benefit from training its staff on empathy and professionalism.
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