Empowering Your Health: A Partnership in Primary Care
COPC (Comprehensive Primary Care) stands at the forefront of healthcare, redefining primary care for individuals and families in the community. With a team of compassionate and experienced physicians, nurses, and other healthcare professionals, we provide comprehensive care across the entire spectrum of health needs.
Our Services
1. Preventive Care and Wellness
We prioritize preventative care to empower you to maintain optimal health and prevent future illnesses. Our services include:
- Routine vaccinations and screenings
- Health assessments and nutritional guidance
- Preventive screenings for various conditions like cancer, cardiovascular disease, and diabetes
2. Chronic Disease Management
Our physicians are experienced in managing and controlling chronic diseases like:
- Diabetes
- Heart disease
- High blood pressure
- Asthma
- Thyroid disorders
3. Acute and Urgent Care
For sudden illnesses or injuries, our healthcare professionals are equipped to provide:
- Urgent care services for common ailments like infections, sprains, and fractures
- Management of acute conditions like chest pain, vomiting, and respiratory problems
4. Specialized Services
Beyond primary care, we offer specialized services such as:
- Cardiac testing and screenings
- Diabetes management programs
- Fall prevention interventions
- Rehabilitation therapies like physical and occupational therapy
- Tobacco cessation support
5. Virtual Healthcare
For your convenience, we offer:
- Secure video consultations with your physician
- Online prescription refills
- Secure messaging with your healthcare provider
6. Community Outreach and Education
We actively engage in:
- Health fairs and community events
- Educational workshops and seminars
- Partnerships with local organizations to promote health awareness and access to care
Positive Experiences
Multiple reviewers praised the care they received from their doctors and staff at COPC, citing professionalism, kindness, and a genuine attitude. Dr. Jay, Dr. George, and Dr. Kim were specifically mentioned as being exceptional in their care.
Issues with Communication and Care
Several reviewers expressed frustration with the communication and care they received from COPC. Some issues included:
- Centralized Operations: One reviewer mentioned that the move to centralized operations made it difficult to talk to their nurse or doctor directly.
- Lack of Timely Follow-ups: Multiple reviewers experienced delays in getting appointments or receiving test results.
- Restrictive Protocols: A few reviewers felt that COPC's protocols were too rigid, leading to inadequate care or unnecessary delays.
Disputes with Billing and Insurance
Two reviewers had issues with billing and insurance, including unexpected charges and disputes over who was responsible for payment.
Concerns with Specific Doctors and Staff
A few reviewers had negative experiences with specific doctors and staff, including Dr. Campbell and Shannon Richendollar, CNP.
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