Business Details
50+ Years
experience
Emergency
services
Your Trusted Senior Healthcare Partner in San Francisco
We are a pioneering organization dedicated to empowering seniors to age with dignity and independence. Founded over 50 years ago, we revolutionized senior care by creating the groundbreaking PACE healthcare model, which remains at the core of our comprehensive services. Our mission focuses on delivering high-quality care and support that enables older adults to maintain their independence while receiving medical, social, and community-based services tailored to their unique needs. Through our network of PACE centers, senior centers, and specialized programs like our LGBTQ+ community initiative, we provide holistic care that addresses physical health, emotional well-being, and social connection.Our team of experienced healthcare professionals, bilingual case managers, and dedicated staff work tirelessly to coordinate medical care, home services, transportation, and wellness programs. With a legacy of advocacy and innovation, we continue shaping healthcare policy while maintaining a strong commitment to accessibility, cultural diversity, and community engagement across the San Francisco Bay Area.
Services
PACE Healthcare Program
Senior Center Activities
LGBTQ Program
Home-Delivered Meals
Senior Fitness Classes
Memory Care Services
Medically Tailored Meals
Case Management
Transportation Services
Dementia Care
Details
- Year established: 1973
Highlights and features
- We offer 50 years of experience pioneering the PACE healthcare model for seniors.
- Our personalized care plans coordinate medical, social, and home services seamlessly.
- Multilingual staff and interpretation services support diverse cultural needs.
- We operate the first LGBTQ+ community day program for seniors in San Francisco.
- Our network includes 1,600+ healthcare providers and 14 fitness program locations.
What people say
Very joyful
Paradise for seniors
Vibrant community
Compassionate care
Enhancing quality of life
Services
PACE Healthcare Program
Our PACE program provides comprehensive medical care, prescription drugs, and long-term services for seniors. This full-service plan covers doctor visits, dental care, emergency services, and home care coordination. Participants receive personalized attention from a multidisciplinary team of healthcare professionals while maintaining independence in their communities.
Memory Care Services
Specialized memory care programs address the needs of seniors with dementia through person-centered approaches. Our dedicated care centers and trained staff focus on participants' strengths, offering cognitive stimulation, social connection activities, and physical mobility programs. Services include both center-based and home care options with a 1:4 staff-to-participant ratio for individualized attention.
Senior Fitness Classes
On Lok Always Active offers weekly fitness classes designed for older adults at 14 San Francisco locations. These 60-minute sessions focus on mobility, strength training, balance, and flexibility. The program includes fall prevention techniques and accommodates participants with disabilities through both in-person and virtual class options in multiple languages.
Medically Tailored Meals
Our medically tailored meal program provides home-delivered, dietitian-designed meals for seniors with specific health conditions. Each five-day weekly delivery includes nutrition counseling sessions to help manage chronic diseases. Meals are prepared according to physician recommendations and delivered ready-to-eat with dietary support integrated into overall care plans.
LGBTQ Program
The first adult day program created specifically for LGBTQ+ seniors, Club 75 offers social connection, wellness activities, and community resources. This inclusive program combines healthcare coordination with cultural affirmation, providing a safe space for LGBTQ+ seniors to access aging services while maintaining their unique identities within supportive environments.
People
Grace Li
Chief Executive Officer
With extensive healthcare leadership experience, Grace Li directs On Lok's strategic vision while maintaining commitment to the organization's founding principles of senior independence and quality care access.
Nicole Torres
Chief Operating Officer
As registered nurse and COO, Nicole Torres oversees daily operations ensuring efficient delivery of comprehensive services across On Lok's multiple program locations and community partnerships.
Ben Lui
Chief Medical Officer
Dr. Ben Lui provides medical leadership for On Lok's healthcare programs, ensuring clinical excellence in senior care through evidence-based practices and coordination of multidisciplinary care teams.
Kevin Gerber
Board Chair
Kevin Gerber leads On Lok's governance as Board Chair, guiding organizational strategy while maintaining focus on the nonprofit's mission to improve senior quality of life through innovative care models.
Dr. Anna Chodos
Board Member
Geriatric medicine specialist Dr. Anna Chodos contributes clinical expertise to On Lok's board, ensuring program development remains aligned with best practices in senior healthcare delivery.
Questions
What services does On Lok PACE cover?
On Lok PACE covers medical care, prescription drugs, dental services, home care, transportation, meals, and social services under one coordinated plan for eligible seniors.
Who qualifies for On Lok PACE?
Seniors aged 55+ needing nursing home-level care while living in San Francisco, Santa Clara, or selected Alameda County areas may qualify for On Lok PACE services.
Are there costs for On Lok services?
Medi-Cal eligible participants receive services at no cost, while Medicare beneficiaries pay a monthly premium covering long-term care and prescription drug portions.
What languages are supported at On Lok?
On Lok provides services in English, Spanish, Chinese, Vietnamese, Tagalog, and Hindi with interpretation available for other languages to accommodate diverse seniors.
How do I enroll in On Lok programs?
Contact On Lok directly to determine eligibility, then complete an enrollment conference with care team members to begin services the following month after agreement signing.
What fitness programs are available for seniors?
On Lok Always Active offers weekly exercise classes at 14 locations and virtually, focusing on mobility, strength training, and fall prevention for older adults.
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