Business Details
26 Years
experience
Emergency
services
Your Trusted Source for Comprehensive Healthcare in Ottumwa
River Hills Community Health Center has been dedicated to improving community health outcomes in Southeastern Iowa since 2000. As a nonprofit 501(c)(3) organization, we provide comprehensive medical, dental, and behavioral health services with a patient-centered approach. Our team of experienced professionals collaborates with patients, families, and trusted community partners to deliver evidence-based care. Accredited by NCQA as a Patient-Centered Medical Home, we maintain federal Public Health Service deemed status for malpractice protection.We operate multiple clinics across five counties, offering sliding fee scales for qualifying patients while accepting Medicare, Medicaid, and private insurance. Our commitment to quality was recognized through the Health Center Quality Meter award from HRSA and CDC's Million Hearts Hypertension Control Champion designation. Through the River Hills Endowment Fund, we ensure local donations directly support medication access, medical equipment, and transportation assistance for underserved populations.
Services
Medical Services
Pediatrics
Dental Care
Behavioral Health
Telehealth
Pharmacy
Womens Health
Family Planning
Prevention Services
Outreach Programs
Details
- Year established: 2000
Highlights and features
- We offer 24/7 triage nurse access for urgent medical assessments
- Our sliding fee scale ensures affordable care for all income levels
- We provide comprehensive medical, dental, and behavioral health services under one roof
- Our providers maintain NCQA-accredited patient-centered medical home standards
- We've received federal malpractice protection through Public Health Service deemed status
Associations and certifications
- NCQA
- CDC (Million Hearts)
- HRSA
Services
Medical Services
Our medical clinics provide comprehensive adult and pediatric care including preventative services, chronic disease management, immunizations, and specialist referrals. Patients benefit from PCMH-accredited care with extended hours access to triage nurses. Our providers use evidence-based practices to address acute illnesses and long-term health needs across all life stages.
Behavioral Health
We offer confidential mental health services including individual, family, and group therapy for anxiety, depression, and substance abuse disorders. Our licensed therapists employ evidence-based techniques like CBT and trauma-informed care. Specialized programs address addiction recovery with medication-assisted treatment and community reintegration support for behavioral health patients.
Dental Care
Our dental clinics provide preventive and restorative care including cleanings, fillings, extractions, and dentures. Patients receive oral hygiene education and early detection of dental diseases. We emphasize the connection between oral health and overall wellness, offering comprehensive treatment plans that integrate with medical care services when needed.
Pediatrics
Specialized pediatric care covers well-child visits, immunizations, developmental screenings, and acute illness treatment. Our child-focused providers coordinate school physicals and sports exams while monitoring growth milestones. We offer family-centered care that addresses both medical needs and developmental concerns through adolescence.
Womens Health
Comprehensive women's health services include annual exams, pap smears, family planning, and menopause management. We provide confidential birth control counseling and STI testing with Title X program support. Our providers specialize in reproductive health education and early detection of women's health issues through preventive screenings.
People
Joy Alexander
Chief Executive Officer
Leading River Hills since 2022, Joy Alexander brings decades of healthcare administration experience focused on expanding community access to quality medical services while maintaining financial sustainability.
Dr. Cyndi McCormick
Psychiatric Medical Director
Board-certified psychiatrist Dr. McCormick has directed behavioral health services since 2018, specializing in medication management and integrated care approaches for complex mental health conditions.
Gina Throckmorton
Chief Operating Officer
With 20+ years in healthcare operations, Gina Throckmorton oversees daily clinic functions since 2003, ensuring efficient delivery of medical, dental, and behavioral health services across multiple locations.
Ken Jones
Dentist/Dental Director
Dr. Ken Jones has led dental services since 2006, developing comprehensive oral health programs that connect dental care with overall medical wellness for underserved populations.
Brian Simmons
Behavioral Health Director
Licensed therapist Brian Simmons has directed mental health services since 2011, expanding access to evidence-based therapies and substance abuse treatment programs across five Iowa counties.
Questions
What types of medical services do you offer?
We provide comprehensive primary care including adult and pediatric medicine, chronic disease management, immunizations, and preventive screenings at multiple Southeastern Iowa locations.
Do you offer dental care services?
Yes, our Ottumwa, Centerville, and Richland clinics offer dental exams, cleanings, fillings, extractions, and restorative treatments for patients of all ages.
Are mental health services available?
We provide confidential behavioral health services including individual therapy, family counseling, and medication management at five regional clinics with licensed professionals.
What insurance plans do you accept?
We accept Medicare, Medicaid, and most private insurance plans while offering a sliding fee scale for patients who qualify based on income guidelines.
Are services available for uninsured patients?
Yes, our sliding fee discount program provides reduced-cost care for uninsured patients meeting income eligibility requirements through our financial assistance program.
How can I schedule an appointment?
Call any clinic location during business hours or use our 24/7 triage nurse line for urgent scheduling assistance across medical, dental, and behavioral health departments.