At Virginia Eye Consultants, we are dedicated to providing world-class specialty eye care to the communities of Norfolk, Virginia Beach, and surrounding areas. For over 60 years, our team of extensively trained eye care professionals has been committed to bringing the safest and most effective eye treatments to our patients.
Our Services
We offer a wide range of eye care services, including comprehensive eye exams, cataract surgery, LASIK, dry eye treatments, and more. Our oculoplastic surgeons and aesthetic specialists also offer facial plastic surgery and non-surgical rejuvenation treatments at our Renew Aesthetic Center.
Our Team
Our team of ophthalmologists and optometrists are highly experienced in providing the latest eye care solutions. We are committed to helping you achieve and maintain clear vision and good eye health through state-of-the-art treatment options. Our doctors and staff are dedicated to providing exceptional patient care and ensuring that you feel comfortable and informed throughout your treatment process.
Why Choose Virginia Eye Consultants?
When it comes to your vision, experience and technology matter. Our world-class eye care doctors are leaders in eye care innovation and offer leading-edge treatments in a caring environment. We understand that every patient is unique, and we take the time to listen to your concerns and tailor our treatment options to meet your individual needs.
What Our Patients Say
Don't just take our word for it! Our patients rave about their experiences at Virginia Eye Consultants. From LASIK surgery to cataract treatment, our patients are thrilled with the results they've achieved with our help. Read our patient reviews to see what they have to say about our services and staff.
Schedule an Appointment
Ready to experience the Virginia Eye Consultants difference for yourself? Contact us today to schedule an appointment at one of our convenient locations in Norfolk, Virginia Beach, or Suffolk. We look forward to helping you achieve the clear vision and healthy eyes you deserve!
Quality of Care and Customer Service
The reviews highlight both positive and negative experiences with Virginia Eye Consultants. On the positive side, many reviewers praised the quality of care and customer service they received, with some mentioning specific doctors and staff members who provided excellent care and attention. Some reviewers appreciated the thorough examinations, clear explanations of procedures, and kind and compassionate treatment they received.
On the negative side, several reviewers expressed frustration with long wait times, poor communication, and rude or dismissive behavior from some staff members. Some reviewers felt that their concerns were not taken seriously, and they were not provided with adequate explanations or solutions to their problems.
Communication and Wait Times
One of the most common criticisms was the long wait times, with some reviewers waiting for hours or even being told to block an entire afternoon for testing. Poor communication was also a common issue, with some reviewers not being informed about delays or changes to their appointments.
Staff and Doctors
Some reviewers praised specific doctors and staff members for their kindness, professionalism, and expertise. However, others had negative experiences with some staff members, citing rudeness, dismissiveness, and a lack of bedside manner.
Insurance and Billing Issues
One reviewer had a negative experience with billing and insurance, citing issues with coding and reimbursement. Another reviewer was unhappy with the way their insurance claim was handled, leading to a dispute over payment.
