Your health is our priority
Our Mission
Aiken Regional Medical Centers is committed to providing safe, high-quality healthcare services to our community. We prioritize patient-centered care, fostering partnerships with patients throughout their healthcare journey. Our team of dedicated professionals offers a comprehensive range of services to address diverse healthcare needs.
Our Values
- Compassion: We treat every patient with empathy and respect, understanding their unique needs and concerns.
- Integrity: We uphold the highest ethical standards in all our clinical and administrative practices.
- Excellence: We continuously strive to improve the quality of our services and patient outcomes.
- Accessibility: We make healthcare accessible to everyone by offering convenient service locations and flexible payment options.
Primary Care
- Routine check-ups and vaccinations
- Chronic disease management
- Family planning and maternity care
- Men's and women's health services
Specialized Care
- Behavioral Health Services
- Business and Industry Health
- Cancer Care
- Cardiovascular Services
- Emergency Services
- Gastroenterology
- Laboratory Services
- Neurology
- Orthopedic Services
- Pediatrics
- Rehabilitation
- Stroke Care
- Surgical Services
- Women's Services
Specialized Services
- Wound Care
- Telehealth Services
Comprehensive Care
- Online Bill Pay and Patient Portal
- Mobile App for convenient healthcare management
- Patient Financial Assistance Programs
- Online Health Records Access
Recognition and Awards
Aiken Regional Medical Centers has received numerous awards for its exceptional healthcare services, including:
- Four Zero Harm Awards for infection prevention
- "A" Hospital Safety Grade from the Leapfrog Group
- Recognition as a High Performing Hospital by U.S. News & World Report
Staff and Communication
The staff at Aiken Regional Medical Center received mixed reviews. Some patients, like Mike Duncan and Michelle Bush, praised the staff for being informative, professional, and kind. However, others, like Toni Harding and Hakeem Jennings, had negative experiences with the staff, citing unprofessional behavior and lack of communication.
Emergency Room Experience
The emergency room experience was a major point of contention. Toni Harding was yelled at by a nurse for coming to the ER with COVID-19 symptoms, and Joseph Jones had a 14-hour wait to see a doctor. On the other hand, Caiti Settles had a relatively positive experience, despite some communication issues.
Facility and Amenities
The facility and amenities received positive reviews. Taurus Tcp appreciated the cleanliness and accessibility of sanitizer products, while Kurt Odermatt praised the efficient and kind service throughout his procedure.
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