Compassionate Care for a Healthier Community
University Physicians Group (UPG) is a multi-specialty medical group that is dedicated to providing high-quality and easily accessible healthcare services to the communities of Staten Island and southern Brooklyn. Our team of healthcare professionals consists of a majority of primary care physicians who are Board Certified in Internal Medicine and Family Practice. We are proud to serve patients from pediatrics to geriatrics, ensuring that every individual receives the best possible medical care.
At UPG, we have a strong presence of specialties including allergy, dermatology, endocrinology, podiatry (including diabetic foot), rheumatology, and pediatric pulmonary critical care. Our team of specialists works closely with affiliated institutions and other providers to ensure that optimal quality healthcare is delivered in a timely and efficient manner. Our mission is to provide comprehensive services in these fields of specialty, while also insuring that patients receive the highest level of care.
Comprehensive Services Offered by University Physicians Group
At UPG, we pride ourselves on offering a wide range of services designed to meet the diverse healthcare needs of our patients. Here are some of the services we offer:
1. Primary Care Services: Our primary care physicians are dedicated to providing comprehensive and compassionate care for patients of all ages. We offer a range of services including routine check-ups, immunizations, and the management of chronic health conditions.
2. Specialty Services: Our team of specialists is committed to providing the highest level of care in their respective fields. We offer services ranging from allergy and immunology to pediatric pulmonary critical care, ensuring that patients receive the specialized care they need.
3. Diabetes Education: At UPG, we understand the challenges of living with diabetes. That's why we offer diabetes education services designed to help patients manage their condition and improve their quality of life.
4. Community Resources: We are dedicated to supporting our community by providing resources and information on healthcare-related topics. We offer a range of resources on our website, as well as through our community outreach efforts.
5. Patient Portal: Our patient portal is a secure online tool that allows patients to access their medical records, request prescription refills, and communicate with their healthcare providers.
Contact Us
If you have any questions about the services we offer at University Physicians Group, or if you would like to schedule an appointment, please contact us at (718)226-1036 or visit us at 2 Teleport Dr Suite 200, Staten Island, NY 10311. We look forward to serving you.
Overall Experience
The reviewers had varying experiences at this medical office. Some had a quick and efficient experience, while others had to wait for a long time or encountered issues with appointments and insurance.
Staff and Doctors
The staff was described as courteous, kind, and caring by some reviewers. The doctors were also praised for being thorough, friendly, and efficient. However, some reviewers had negative interactions with the front desk staff, citing issues with appointments and insurance.
Appointments and Wait Times
Some reviewers had to wait for a long time before being seen, with one reviewer waiting 40 minutes past their scheduled appointment. Others had a smooth experience with minimal wait times.
Insurance and Billing
Some reviewers had issues with their insurance being accepted, with one reviewer being told they had to pay cash despite having confirmed insurance coverage earlier.
Efficiency and Organization
Some reviewers praised the office's efficiency, with one reviewer noting that the staff made phone calls to their other doctors and ordered blood work and MRIs while they were still in the office.
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