Business Details
5 Years
experience
Emergency
services
Your Trusted Healthcare Partner in Downers Grove
Duly Health and Care was established to redefine healthcare by prioritizing personalized, patient-centered care. Our mission focuses on empowering individuals to achieve their full health potential through innovative approaches and compassionate expertise. With over 1,000 providers and 25+ lab locations, we deliver comprehensive primary care, specialty services, and immediate care solutions across Chicagoland. Our team of board-certified professionals utilizes advanced diagnostics and evidence-based treatments to address both routine and complex medical needs. We emphasize accessibility through same-day appointments, extended hours at 10 immediate care centers, and virtual consultations.By integrating cutting-edge technology with a human-centered philosophy, we ensure care extends beyond clinical settings. Our commitment to affordability and transparency is demonstrated through cost-effective urgent care alternatives to emergency rooms. With 30+ years of collective experience in healthcare delivery, our leadership has built a system that values individualized treatment plans over generic patient labels. We maintain rigorous quality standards through continuous process improvement and patient feedback integration. Our infrastructure supports seamless care coordination across specialties, ensuring consistent, holistic health management for every individual we serve.
Services
Primary Care
Immediate Care
Flu Vaccinations
Diagnostic Imaging
Specialty Clinics
Virtual Consultations
Lab Services
Pediatric Care
Chronic Disease Management
Occupational Health
Details
- Year established: 2021
Highlights and features
- We offer 24/7 immediate care access with average wait times under 30 minutes
- Our 1,000+ board-certified providers deliver specialized care across 30+ disciplines
- We guarantee same-day appointments for urgent medical needs
- Our centers feature on-site diagnostics including imaging and lab testing
- We provide cost-effective alternatives to emergency room visits
Services
Immediate Care Centers
Our 10 immediate care centers provide walk-in medical treatment for non-life-threatening injuries and illnesses. Patients receive prompt care from board-certified physicians with on-site diagnostics including X-rays, CT scans, and lab testing. Services include treatment for sprains, infections, and minor fractures with average wait times under 30 minutes.
Primary Care Clinics
Comprehensive primary care services delivered by trusted providers across 20+ locations. We offer annual wellness exams, chronic disease management, and preventive care with personalized treatment plans. Our team coordinates care across specialties and provides virtual consultation options for patient convenience.
Flu Vaccination Clinics
Seasonal flu vaccination services available at multiple locations with both scheduled appointments and Saturday walk-in options. We offer standard and high-dose vaccines for adults over 65, with electronic medical record updates provided for workplace or external vaccinations received.
Diagnostic Imaging
On-site diagnostic imaging services including X-rays, CT scans, and ultrasounds available at all immediate care locations. Our facilities feature rapid imaging capabilities for urgent injury assessment and diagnostic confirmation, reducing the need for multiple medical visits.
Specialty Care Clinics
Access to 30+ medical specialties including cardiology, orthopedics, and oncology through coordinated care networks. Our multidisciplinary approach integrates specialty treatment with primary care management, ensuring comprehensive solutions for complex health conditions across all age groups.
Questions
What services does Duly Health and Care offer?
We provide primary care, urgent care, specialty clinics, diagnostic imaging, and preventive health services across Chicagoland with both in-person and virtual appointment options.
How can I book an appointment?
Schedule online through MyChart, use our website's booking system, or walk into any immediate care center during operating hours for urgent medical needs.
Do you accept my insurance plan?
We accept most major insurance plans including Aetna. Contact our billing department or check our website for specific insurance verification details.
What are your urgent care hours?
Immediate care centers operate 365 days annually with weekday hours from 8:00 AM-9:00 PM and weekend hours from 8:30 AM-12:00 PM depending on location.
Are lab services available onsite?
Yes, all immediate care locations feature on-site labs for rapid testing including strep, flu, COVID-19, and comprehensive blood work analysis.
Do you offer virtual consultations?
Our telehealth platform provides virtual visits for non-emergency medical concerns through the MyChart portal with board-certified providers.
